Legal · Safety
Child Safety & CSAE Standards
This page sets out Apnakul’s publicly published standards against child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM). It is intended to meet store and regulatory expectations for an externally accessible statement of our rules, enforcement, and reporting channels.
1. Zero tolerance
Apnakul has a zero-tolerance policy for CSAE and CSAM. We do not allow any content, conduct, solicitation, grooming, trafficking, or facilitation involving the sexual abuse or exploitation of minors. Violations may result in immediate content removal, account suspension or termination, and referral to competent authorities where appropriate.
2. Age suitability
Apnakul is a community membership platform for adults. Registration and profile flows are designed for users who are 18 years of age or older (including date-of-birth checks that require an adult age). The Services are not directed at children. We do not knowingly collect personal data from children in a manner prohibited by applicable law. If you believe a minor’s data or a CSAE-related issue exists on the platform, report it using the channels below so we can take prompt action.
3. Prohibited content and conduct
Without limitation, the following are strictly prohibited on Apnakul:
- Creating, uploading, sharing, linking to, requesting, or possessing CSAM or any sexualised depiction of a minor;
- Sexual exploitation, abuse, grooming, enticement, or solicitation involving anyone under 18;
- Content that sexualises minors, including fictional, AI-generated, or “age-ambiguous” material presented as involving children;
- Using community, directory, help, matrimony-adjacent, messaging, or listing features to facilitate CSAE;
- Attempting to evade detection, create accounts for banned users, or interfere with investigations related to child safety.
Broader community rules (harassment, illegal content, fraud, and misuse of contact details) are also described in our Terms and Conditions.
4. Moderation, removal, and account action
We review reports and may use a combination of user reports, administrative review, and platform tooling to detect and address violations. Where we find CSAE/CSAM or credible risk to a child, we may:
- Remove or disable the content or listing;
- Restrict, suspend, or permanently terminate accounts;
- Preserve relevant records as permitted or required by law;
- Notify or cooperate with law enforcement and other competent authorities;
- Refuse re-registration by users removed for child-safety violations.
Enforcement decisions are made to protect children and community safety. We may act without prior notice where urgency or legal risk requires it.
5. How to report CSAE or related abuse
If you encounter CSAE, CSAM, grooming, or related child-safety concerns on Apnakul, report them as soon as possible. Do not redistribute suspected CSAM when reporting — describe the issue, share URLs/profile IDs/screenshots that do not further circulate illegal material, and provide enough context for us to locate the content.
Email (preferred for CSAE reports):
- admin@apnakul.com — mark the subject clearly (for example, “Child safety / CSAE report”). Safety reports sent to this address are treated as high priority.
In-app:
- Use in-app channels such as Complaints / Raise a request, Suggestions, Help features, or Team info in Settings to flag abuse. For urgent CSAE concerns, also email admin@apnakul.com so the team can prioritise review.
Please include: what you saw, where (profile, listing, message, URL), approximate time, and any user identifiers. We aim to review child-safety reports promptly.
6. Cooperation with law enforcement
Apnakul is committed to cooperating with lawful requests from law enforcement and other competent authorities in connection with CSAE/CSAM investigations, consistent with applicable law and due process. We may preserve and disclose information when required by law or when we believe in good faith that disclosure is necessary to protect the safety of a child or others.
7. Legal and compliance framing
We operate with users primarily in India and aim to comply with applicable Indian law relating to child protection and online safety, including where relevant:
- The Protection of Children from Sexual Offences (POCSO) Act, 2012 and related criminal provisions;
- The Information Technology Act, 2000 and rules addressing child sexual abuse material and intermediary obligations, as applicable to our role;
- The Digital Personal Data Protection Act, 2023 (DPDP), including obligations relevant to children’s personal data where they apply.
This page is a statement of our standards and processes. It is not legal advice and does not create rights beyond those required by law or our Terms and Privacy Policy. App-store policies (including Google Play’s CSAE requirements) also inform how we publish and maintain these standards.
8. Contact
Apnakul
Website: https://apnakul.com/
Child safety / CSAE reports:
admin@apnakul.com
Privacy Policy: apnakul.com/privacy
Terms: apnakul.com/terms
For privacy or data requests unrelated to child safety, see our Privacy Policy.